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Shipping Terms

Once all required documentation has been received by mail or fax (including a valid prescription for all prescribed medication ordered), your order is filled and then shipped to your selected destination.

All products requiring a prescription will not be shipped until the prescription has been received and verified.

A customer's Invoice is composed of the price of medication exactly as stated on our list plus the shipment cost based on the method you choose when you are submitting your order.

The average shipping cost is of $ 17.50 per shipment.

You can choose one or more products, in addition to your prescription medications, you will be charged only once unless the total order exceeds 500 gr., in that case we will send your order in 2 or more different shipments and the total cost will be shown on your invoice.


Courier shipping policies:


1. All the orders submitted before 3 pm EST will be delivered in no more than 48 hours  to the courier company.


2. All the orders submitted after 3 pm EST will be delivered in no more than 72 hours  to the courier company.


3. All the orders submitted on Friday will start the process of fulfilment the next Monday and will be delivered in no more than 48 hours  to the courier company.

The estimated time of arrival of your order is from 14 to 21 days after we have post your tracking number and we have received the payment of your order. Sometimes, the postal system experience delays in certain areas due to mail volumes at customs facilities or inspecting prescription drugs deliveries. Prescription drugs delivery times can be unpredictably delayed by customs or holidays. Please try to order three weeks in advance in case you suffer a customs delay.

The possible and unforeseen delays in customs could result from the packages for inspection, this may cause some delays or there may be short delays due to temporary shortages in medications. In that case you will be promptly notified about that.

You can be sure that the shipped medications were produced by certified drug manufacturers. All our drugs are either brand medications produced by major drug companies or generic medicines duly registered in the manufacturing country.

We require that you sign for the delivery of the order of the medications shipped when you receive the order. currently ship to most countries including the U.S.A, we cannot ship to several countries which prohibit the importation of medication. As such, we do NOT ship to the following places, Barbados, Syria, Ghana, Indonesia, Iran, Iraq, Nigeria and Lebanon.

Members of the same household can combine orders of prescription and non prescription drugs, the items can be shipped in the same package box for one shipping charge. If ordering online, please create a separate order for each person and then contact our customer service department, so we can combine the orders for you.